Shipping policy
Shipping
We ship Arizona souvenirs from our shop in Phoenix.
Where we ship
We ship to all 50 United States.
Processing time
Orders are packed within 2 to 5 business days. Orders placed on weekends or holidays begin processing the next business day. Custom and print-on-demand items may need additional production time, and we'll tell you if that applies to your order.
Delivery time
Once shipped, most orders arrive within 3 to 7 business days depending on destination. Delivery estimates are estimates, not guarantees, and carrier delays are outside our control.
Shipping cost
Shipping is calculated at checkout and shown in full before you pay.
Tracking
You'll get a tracking number by email as soon as your order ships.
Damaged in transit
If your order arrives damaged, email order@eyeconicprints.com within 7 days with photos and we'll replace or refund it, shipping included.
Lost or delayed packages
Once a shipment is handed to the carrier, delivery timing is in their hands. Contact the carrier with your tracking number first. If the carrier confirms a package is lost, contact us and we'll resolve it with you.
Wrong address
We ship to the address entered at checkout. If it's wrong, contact us immediately. Once a package ships we may not be able to reroute it.
Questions
Email order@eyeconicprints.com or call (602) 860-1955.